COVID Delays Update

Receiving completed 311 rack crossbars on Oct, 2 2020.

UPDATE: It’s Oct 24th and all orders have been fulfilled. We’re back to normal (knock on wood)

UPDATE: As of Oct 13th we have received all side rails with printed graphics. From this point on, all shipping orders will have Adventure Trunk logo!

UPDATE: As of Oct 9th, we still have not received all parts or printing to complete the racks. This is due to machine malfunctions and COVID restrictions keeping repair engineers from visiting the job site. However, we’ve managed to get parts made under different conditions, and begun shipping racks without printed logo graphics, (which customer’s approval). So look for all orders to be shipped out over the next two weeks (with our without logo graphics).

Adventure Truck launched the 311 Adventure Rack on March 11, 2020. A cool idea no doubt, to launch the 311 rack on 3/11. Although COVID happened the following week, it didn’t seem to have an effect on our supply or production …at first.

Brackets and extra aluminum crossbar accessories completed on Oct. 5, 2020

As we kept selling out of stock, we made more racks. Things were running pretty smooth in lieu of a pandemic. However, our last run has finally felt the effects of COVID. We’ve had to deal with extended lead times, material shortages, shortages in workers, machine breakdowns….you name it. Oh, and the fires didn’t help either; generating mandatory shutdowns and supply chain disruptions.

Although our customers have expressed enthusiasm in our ability to continue making racks even though Oregon has been shut down, it’s now taking longer. And we know this struggle is happening on all levels, so “thank you” to our vendors for their continued support and dedication toward completing this 311 rack run.

The good news is that rack parts are finally trickling in, and the quality of workmanship is amazing, (despite all unforeseen headaches). Some of our customers have been waiting 2 months for their rack, and we’ve reached out to them by phone to discuss possible solutions. But even as I write this update, we are still waiting on one more part to be completed.

We REALLY APPRECIATE everyone’s continued patience, and look forward to finally sealing the deal and delivering your 311 Adventure Racks.